Free to join at launch

Free at launch, for both sides

When Fill My Day launches in Bristol, it's free for plumbers and free for customers. That means:

• no fee to join
• no charge per lead, per job sent or per reply
• no monthly subscription
• no commission on your jobs

We're starting free because a matching app only works when there are enough plumbers and jobs close together. Building that in Bristol comes first.

How other platforms charge

If you've used other trade platforms, you'll have met one of these ways of paying:

How you get paid

The customer pays you directly, the way you agree with them. No money goes through the app at launch. The price you send is your price, and your payment terms are yours to set: on completion, by bank transfer, by card on your own reader.

Agree how you'll be paid in the app's messages before you start, so there's no confusion at the end.

Pricing small jobs

Small jobs are where pricing goes wrong most often. A few things that help:

• Price the visit, not just the minutes. Getting there, parking and packing up are part of the job.
• Say whether parts are included. If you'll know once you see it, say that and give a range.
• Use the photos. A clear picture of the tap or valve lets you price with confidence before you set off.

Because you're only sent jobs near where you already are, the travel cost of a small job is lower than usual. That's what makes small jobs worth doing in a gap.

Later on

We may add optional paid features in future. If we do, we'll say so clearly before anything changes, and this page will be updated.